Services
Providing Everything You Need
Individualized Home Support
Homemaking
Remote Support
Known as IHS, The IHS service options available to a person are based on their age, living arrangement and the type of support and/or training they need.
Without training
IHS without training is a service option that provides support. The person must receive support in at least one of the community living service categories. This service option is available to adults and children.
With training
IHS with training is a service option that provides support and training. The person must receive training in at least one of the community living service categories. They also may receive support in any of the community living service categories. This service option is available to adults only.
With family training
IHS with family training is a service option that provides support and training to the person and/or their family. The person and/or their family must receive training in at least one of the community living service categories. The training increases their capabilities to care for and maintain the person’s ability to live in the home. The person and/or their family also may receive support in any of the community living service categories. This service option is available to children and adults living in their family’s home.
Cleaning
Homemaker cleaning services include home cleaning tasks exclusively, such as:
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Light housekeeping tasks.
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Laundry services.
Homemaker cleaning also includes monitoring the person’s well-being while in the home, including home safety.
Assistance with ADLs
Homemaker assistance with ADLs providers deliver homemaker cleaning services and, while onsite, provide incidental assistance with ADLs as needed. However, homemaker cleaning must be the primary service provided.
Assistance with ADLs includes assistance with:
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Ambulating.
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Bathing.
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Dressing.
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Eating.
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Grooming.
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Toileting.
Homemaker assistance with ADLs also includes monitoring the person’s well-being while in the home, including home safety.
Enabling technology:
Technology that makes on-demand remote supervision and support possible.
Live, two-way communication: Real-time transfer of information between a person receiving services and an actively involved caregiver. This communication can happen through the exchange of speech, visuals, signals or writing, but it must flow both ways and be in actual time.
Overview
Remote support is the provision of a covered service by a staff member or caregiver who is at a remote location and is engaged with the person through enabling technology that uses live, two-way communication.
Remote support as a method of service delivery is covered when it:
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Is chosen and preferred as a service delivery method by the person or their guardian (if applicable).
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Appropriately meets the person’s assessed needs.
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Is provided within the scope of the service being delivered.
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Is provided as specified in the person’s support plan.